FAQ

Why choose Nomad Naturelle?

Our sweatshirts combine comfort, style, and storytelling. Each piece is made-to-order with organic cotton and recycled materials, and includes a digital travel experience kit—so you don’t just wear a sweatshirt, you wear a story and an adventure.


Are there guides or tutorials included?

Yes! Each sweatshirt comes with an illustrated card and QR code immersive that unlocks a digital travel experience in our app. Explore the sights, sounds, and stories of the country that inspired your sweatshirt—immerse yourself in the adventure from home!


Do you ship internationally?

Yes! We ship our sweatshirts worldwide. Shipping fees are calculated based on your location. Please note: import duties, taxes, or customs fees may apply depending on your country—these are the responsibility of the customer.


Can I return my sweatshirt?

Since our sweatshirts are printed on demand, we cannot accept returns or exchanges for change of mind. Only genuine defects may be eligible for a return, which is evaluated on a case-by-case basis. Minor imperfections are not considered defects.